ELAELA Docs

Operational Checklist

Review this list before sending live traffic through a partner integration.

At a glance

A safe live integration protects credentials, handles retries with idempotency, verifies webhooks, and reconciles payment and delivery state from ELA backend responses.

Before launch

  • Store API keys and webhook secrets in a secret manager.

  • Generate unique idempotency keys for every mutation.

  • Reject unsigned, stale, or mismatched webhook signatures.

  • Persist webhook IDs before side effects to handle duplicate deliveries.

  • Poll payment status after timeouts and pending verification.

  • Alert on repeated webhook failures or exhausted retries.

  • Use only production credentials issued by ELA for live traffic.

  • Treat backend responses as final for price, payment, credit, and status.

Enterprise Readiness

  • Keep production credentials, webhook endpoints, and generated clients controlled and documented.

  • Monitor webhook failures, payment reconciliation delays, idempotency conflicts, and sustained 429 responses.

  • Document escalation contacts and include request IDs, idempotency keys, timestamps, and endpoint paths in support packets.

Support packet

When asking ELA support to investigate a production integration issue, include request IDs, idempotency keys, timestamps, endpoint path, and external references. Never send raw API keys or webhook signing secrets.